State Farm® Insurance Agent Michael Cracchiola
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
veronica bhasin
August 14, 2026
5
out of
5
rating by veronica bhasin
"I had such a great experience with Frank really took his time to explain everything to me. It was extremely helpful to know exactly the type of policy before signing. I really appreciate this type of patience and attention to detail when it comes to such a big decision."
Jose Landaverde
August 13, 2026
5
out of
5
rating by Jose Landaverde
"Very good service good people"
We responded:
"Thank you, Jose! I'm happy to hear you had a positive experience with our team. We strive to provide great service to everyone who walks through our doors. Let us know if we can help with anything else!"
Soleil Mugabekazi
August 7, 2026
5
out of
5
rating by Soleil Mugabekazi
"I’ve worked with tray(Trey) and Keven so far they’ve been so helpful and supportive, great costumer service. I learned so much from them"
We responded:
"Soleil, thank you for taking the time to leave us a review! I'm happy to hear that Tra and Kevin have been helpful and supportive. It's great to know you found their customer service valuable. We're always here if you need anything else!"
Lisa M
August 5, 2026
5
out of
5
rating by Lisa M
"The agent who assisted me today, Jessica Epstein, was absolutely amazing. I have traffic court tomorrow and she came through with providing me with an important document that I need in a very timely manner. I’m so appreciative of her efficiency. She is amazing!"
We responded:
"Lisa, thank you for taking the time to leave us a review! I'm really glad to hear that Jessica was able to assist you so efficiently with the document you needed. We always aim to provide timely and helpful service. Don't hesitate to reach out if you need anything else!"
Daniel Wasson
July 28, 2026
5
out of
5
rating by Daniel Wasson
"From our first contact to our recent policy review, everyone at the agency has been helpful, clear, and very friendly. We appreciated our cost savings and are very comfortable with the customer service."
We responded:
"Thank you for taking the time to leave us a review, Daniel! I'm happy to hear that you've found our team helpful and friendly throughout your experience. It's great to know you're comfortable with the service and the cost savings. We're always here if you need anything else!"
Connor Hylas
July 23, 2026
5
out of
5
rating by Connor Hylas
"I was not having a good day at all this morning and then my man tra reed called me and was talking to me about vehicle insurance and this man tra reed was awesome he did not rush me he explained everything in great detail excellent customer service I switched my plan immediately to State Farm because of this man this man TRA was awesome 10/10 would recommend this man if you have any questions and just want some general information definitely give this man a call he helped me out and made the switch so easy for me to complete"
We responded:
"Connor, thank you for taking the time to leave us a review! I'm really happy to hear that Tra was able to turn your day around and provide you with excellent service. It's great to know he made the switch to State Farm smooth and easy for you. We appreciate your recommendation and are here if you need anything else!"
Jack Swanson
July 21, 2026
5
out of
5
rating by Jack Swanson
"Frank Ragone was really awesome. Made the entire process stress-free. Was very patient and helpful the whole time. I will be going to him for any insurance help, even after moving on to another company strictly because of the lower rate. Thanks Frank!!"
We responded:
"What awesome feedback, Jack! Navigating insurance should feel simple and comfortable, so I'm proud that Frank’s patient and helpful care hit the mark for you. Thank you for shining a light on his dedication, and please know our door is open if you need anything down the road!"
Leon Katz
July 17, 2026
5
out of
5
rating by Leon Katz
"Great communication awesome service"
We responded:
"Leon, thank you for taking the time to leave us a review! I'm happy to hear that you appreciated our communication and service. We're always here if you need anything else!"
William Sapp
June 23, 2026
5
out of
5
rating by William Sapp
"My experience has been great. My agent Tray is great. One of the most compitent an respectful people I know. Its a real pleaure
having Tray as my guy. I think Tray also is a very honest guy. Whoever is Trays boss you should give that man a raise"
We responded:
"Thank you, William! I'm really happy to hear about your positive experience with Tra. We’re proud to have him on our team, and it's wonderful to know he’s made such a great impression. We appreciate your feedback and support. Let us know if we can help with anything else!"
Epikk
June 15, 2026
5
out of
5
rating by Epikk
"Chris Delaney hands down the reason I went with this insurance. He went above and beyond what I feel his job calls for while assisting me with everything. Easily the best sales person I've ever talked to with any company."
We responded:
"Thank you! I'm really happy to hear that Chris made such a positive impact on your experience with us. We strive to go above and beyond for our customers, and it's great to know Chris delivered on that. We're here if you need anything else!"
Jonathan Selway
May 11, 2026
5
out of
5
rating by Jonathan Selway
"Yall need to give Tra a raise, made it easy, fast and stress free. If only NYS was like this LOL"
We responded:
"Thank you, Jonathan! I'm glad to hear that Tra made your experience easy and stress-free. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Anne Hogan
April 27, 2026
5
out of
5
rating by Anne Hogan
"Tra was very helpful and got me exactly what I needed. Would definitely recommend him"
We responded:
"Thank you, Anne! I'm happy to hear that Tra was able to assist you and meet your needs. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Nelson Vasquez
April 20, 2026
5
out of
5
rating by Nelson Vasquez
"I appreciate for the opportunity that you gave me with the insurance Love the customer service thank you for the time"
We responded:
"Thank you, Nelson! I'm happy to know you appreciated the opportunity and enjoyed our customer service. Your satisfaction is important to us. If you need anything else, feel free to reach out!"
William Allen
April 6, 2026
5
out of
5
rating by William Allen
"Excellent‼️"
We responded:
"Thank you, William! I'm happy you had an excellent experience with us! Let us know if there's anything else we can assist you with."
Joaquin Montes Leston
April 3, 2026
5
out of
5
rating by Joaquin Montes Leston
"Tra was amazing and patiently worked with me to get a great deal when I was struggling to find good car insurance. His attitude and personality made the experience as good as the great rate he was able to find me. Looking forward to working with him again in the future."
We responded:
"Thank you, Joaquin, for your wonderful feedback! I'm happy to hear that Tra was able to assist you in finding a great insurance deal. His dedication and positive attitude truly make a difference. We look forward to helping you again whenever you need us. Let us know if there's anything else we can do for you!"
Latavia Scott
March 17, 2026
5
out of
5
rating by Latavia Scott
"Satisfied with the customer service i received from tra. He helped me understand the different rated prices through progressive which gave me a better understanding. I would recommend tra to anyone he was very help and good to talk with."
We responded:
"Latavia, thank you for sharing your experience! I'm glad to hear that Tra was able to assist you effectively and provide clarity on the pricing. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Anthony
March 16, 2026
5
out of
5
rating by Anthony
"I was looking for auto insurance. This gentleman called me and turned a very frustrating and difficult situation into a more calming one with more options to consider. Plus, dudes pretty chill. 5/5"
We responded:
"Thank you for your feedback, Anthony! I'm happy to hear that we could help make your search for insurance a more relaxed experience. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Shain Bakker Sr
February 25, 2026
5
out of
5
rating by Shain Bakker Sr
"Chris Delaney was amazing and worked hard to help me get my car back insured. I 100% recommend him over Progressive or Geico, hands down. By switching, I'm saving $400 a month, wow! Yay, thank you, State Farm! ❤️❤️❤️"
We responded:
"Hey, Shain! Thank you for sharing your experience and for giving Chris a shoutout for helping you get your car insured again. I’m glad he was able to walk you through your auto insurance options and help you see such significant savings each month. It means a lot that you would recommend Chris and our State Farm team over other companies. We appreciate you being part of our office and are here whenever you need us."
LEANORA SMITH
February 6, 2026
5
out of
5
rating by LEANORA SMITH
"What a gem tra was to talk to concerning a quote for my 2022 RAV4. He was knowledgeable and was able to answer all of my questions but most of all he was polite. Thank you Tra for making this world a better place."
We responded:
"Thank you, Leanora, for your wonderful feedback! I'm happy to hear that Tra provided you with knowledgeable and polite service while discussing your quote. We appreciate your kind words and are always here to help with any insurance needs. Let us know if there's anything else we can assist you with!"
Marchella
January 29, 2026
5
out of
5
rating by Marchella
"Tra was very helpful and answered all my questions and concerns I had ALOT! He made our transfer very easy and painless. I made the switch from a company I was with for 20 years and I feel at home already.
THANK YOU TRA"
We responded:
"Marchella, thank you for sharing your experience! I'm happy to hear that Tra was able to assist you with your questions and make the transition smooth. It's wonderful to know you feel at home with us already. If there's anything else you need, just let us know!"
Pio Pacilio
January 16, 2026
5
out of
5
rating by Pio Pacilio
"Huge shout out to Tra he really helped me with everything made the process very stress free and smooth, made sure I was satisfied with the service and made sure it worked for
Me pleasure to work with."
We responded:
"Thank you, Pio! I'm happy to hear that Tra made your experience stress-free and smooth. It's great to know you felt well taken care of. If you ever need anything else, feel free to reach out!"
Oria Ocean
January 14, 2026
5
out of
5
rating by Oria Ocean
"Chris Delaney gave me a call recently about a quote and while sadly I wasn't a good fit for them at this time, this man went above and beyond to give me information on things I can do both now and in the future to facilitate my needs for both. I'm going to take his advice and hope to become a client of his in the future. Real customer service has become almost obsolete so this interaction was refreshing. Ty so much Chris!**"
We responded:
"Thank you, Oria, for sharing your experience! I'm happy to hear that Chris provided you with valuable information and exceptional service. We appreciate your kind words and look forward to the possibility of assisting you in the future. If you have any questions or need further assistance, feel free to reach out!"
EDMID ASANTE
January 13, 2026
5
out of
5
rating by EDMID ASANTE
"I had a pleasure working with Tra Reed , very informative about my new policy help me with every question and answers. Great service thank you. All my questions were answered , and I was able to save on car insurance"
We responded:
"Thank you, Edmid! I'm happy to hear that Tra Reed was able to assist you with your new policy and answer all your questions. It's great that you were able to save on your insurance as well. We appreciate your feedback and are here if you need anything else!"
Adkgal Adkgal
January 9, 2026
5
out of
5
rating by Adkgal Adkgal
"Tra is the best insurance man. He makes sure I am properly covered, he listens to what I prefer, he is very kind and easy to talk with. Tra has my best interest in mind. I strongly recommend Tra for all your insurance needs. He will have you covered. Thanks Tra- for saving me money!"
We responded:
"Thank you, Adkgal! I'm happy to hear that Tra has been so helpful and attentive to your needs. It's great to know he’s made a positive impact by ensuring you’re well-covered and saving you money. We appreciate your recommendation and are here if you need anything else!"
Rick Keeler
December 29, 2025
5
out of
5
rating by Rick Keeler
"Tra Reed was very helpful in making my choices on the homeowner policy and was always there when l had any questions!"
We responded:
"Thank you, Rick! I'm happy to hear that Tra was able to assist you with your policy and answer your questions. Our team is dedicated to providing helpful and reliable service. If you need anything else, feel free to reach out!"