State Farm® Insurance Agent Michael Cracchiola

"I had an amazing experience working with Tra for my car insurance and renters insurance. He explained everything clearly and thoroughly, breaking down all my coverage so I actually understood what I was paying for. He even helped me increase my property damage limits and got me a smaller deductible on my renters policy — while making my overall price cheaper. I was honestly nervous about switching because I had been with my previous company for over 10 years, and I wasn’t sure what would happen if I didn’t pay for the upcoming month or how the cancellation would work. Tra handled the entire process for me, including canceling my old policy, and made the whole transition completely seamless. I didn’t have to stress about a thing. Highly recommend! Great service, super patient, and really looks out for you."

"I called about a quote regarding a new car insurance. And got on the phone with Frank. Amazing man! He gave me everything I had to know with a phenomenal discount on my car insurance, every other company I called I was quoted a way higher price. Frank also gave me advise on my credit and how to grow it overall an amazing guy. I really appreciate his help!"

"Best customer service I've ever gotten from an insurance. Honestly they really care about whatever situation you're going through. There's this guy named Trae that's work in there, Man whatever you need just ring this guy up he will drop everything and take care of you in a heartbeat. Another thing I noticed working with him, he never leaves you on holds like some other companies do, unless it's really needed and in that case he's always quick"

"Excellent Service! I’ve been working with Tra Reed for some time now, and he is truly one of the most responsible and professional insurance agents I’ve ever met. He always responds quickly and is very knowledgeable about all insurance questions. No matter what I ask, he’s patient and always ready to help. I really appreciate his reliability and great customer service. Highly recommend Tra Reed and his State Farm team!"

"Customer service here is great as the kids say it's FIRE. The rates could be better either way I am so satisfied."

"Frank Rangone was excellent. Personable, Helpful and knowledgeable."

"I had the pleasure of speaking with Mr. Chris Delaney. He was informative, professional and a delight to speak with."

"'ve been a loyal State Farm customer for the past four years, but my recent experience has been disappointing. I called today to ask why my insurance rates keep increasing, and spoke with DJ — the same representative I usually deal with. Instead of offering an explanation or trying to help, he simply told me, “This is what we can offer you right now.” When I mentioned that I had received a more competitive quote from another insurance, his response was, “It’s your choice to keep State Farm or not,” and then he abruptly ended the call. As a customer, I expect to be treated with respect and at least given a proper explanation. If representatives can’t offer support or show basic courtesy, then perhaps customer service isn't the right field for them. This interaction has made me seriously consider switching providers."

"Had the pleasure of working with Frank Ragone, he helped me get home and auto quotes. Frank went above and beyond for me and my family, I never had an agent explain to me the coverages like Frank did for me! I would highly recommend reaching out to Frank for all insurance needs!"

"Very prompt response always."

"Frank ragone was absolutely amazing and a pleasure to work with. A family member referred me to him and I will happily be referring all of my family and friends also. He was very helpful, knowledgeable and timely and got me a great quote. Definitely recommend Frank!"

"Kevin Warner is the most helpful and comprehensive agent i’ve ever spoke with on the phone. Definitely takes his time with you and tries to give you the best pricing possible, while also explaining everything necessary. He’s an exemplary agent."

"To whom it concern. My agent, Frank Jessica, and the whole team is so wonderful and very appreciative to me and my husband. I value them very much and they are the best."

"Frank Ragone made the transition process really easy and efficient. He was very transparent with all the coverage items in the policy to ensure I was confident in the value I am getting from State Farm."

"Chris was great. He did a very good job. He listened. He answered all my questions I would recommend this agent. From Michael Cracchoiola State Farm insurance"

"They have seen very helpful helping me change my insurance over to S/F"

"Me and my family are extremely greatful for the certious and professional services we recieved from Michael & Frank. We were able to bundle our home and auto insurance. And most importantly save money. We also plan on discussing life insurance options on our next visit."

"Mike’s the first person I call when I’m shopping for quotes. Always provided me with great prices and exceptional service (seriously goes above and beyond). For example, when I called him to let him know I got in an accident near his office, he hopped right in his car, dropped my wife off at an appointment she was late to, and drove me home. You can’t put a price on the service Mike and his team provides!"

"Always such a helpful and polite team. They never leave me hanging and they always find ways to make my life easier. Thank you to Michael and DJ and the rest of the team for all your wonderful help!"

"DJ was proactively thought and acted on my request. I requested a letter of proof of insurance which might take 2 weeks, if processed according to the rule. With my urgent request, DJ and his colleagues made it happen. I got the letter of proof of insurance in 2 days!!!!!!! I have been mostly happy with their services without much problem. However, this time, DJ and his colleagues proved that they are really on the side of customers. Thank you! Thank you!!"

"I’ve worked with DJ at this State Farm location for a couple years now and couldn’t be more pleased or impressed with the level of service from my insurance company. DJ is extremely personable, accessible and knowledgeable. He has updated me over the last few years on any and all changes to my policy, breaking it down into terms I can understand. One of the best aspects of DJs customer service is his proactive approach to saving me money. He provides me a breakdown of all the options on my policies —both for auto and home owners — and lets me know potential differences in coverage and cost savings. I also appreciate his accessibility. I have never had an issue getting in touch with him, waiting on hold or being ghosted. He responds almost immediately, or at least within 24hrs to all of my emails, regardless of how simple or complex my questions is. Would highly recommend if you have any potential concerns or questions on your existing auto or homeowners insurance policies."

"After looking for two days for a good car insurance, I decided to return to the State Farm Agent where I had a couple of years ago a very good car insurance. I got lucky. The car insurance was the cheapest one and from a reliable company like State Farm. In an hour I got online all the documents and I paid my first payment."

"Alyssa Evensen was very professional and very knowledgeable. She answered every question in detail. I was compelled to sign my policies with StateFarm."

"Had the pleasure of working with DJ, phenomenal experience I must say. Walked with me through every transition over the last couple of years. Took the time to understand the changes in my life and helped me better understand choices I’ve made, while suggestion the best course of actions in most cases. In the event that any one has an opportunity to work with him. Rest assured that you will be taken care of."

"I had a great experience with Alyssa Evensen from the customer service team at State Farm Insurance. She was extremely helpful, knowledgeable, and patient in answering all of my questions. Alyssa went above and beyond to ensure that I understood my policy and was satisfied with the service provided. Overall, I would highly recommend State Farm Insurance to others based on the excellent customer service I received from Alyssa and the great insurance rate she gave me"